The Leader In Medical
Answering Services

  • After hours services for medical industry
  • Specialists serving specialists
  • No set up fees
  • Money Back Guarantee

Highly-Trained Staff

Medical terminology, strict HIPAA compliance, etiquette, bilingual and common sense drilling

HIPAA Compliant

The highest levels of PHI protection with encrypted web portals, a secure messaging platform and up-to-date regulatory training

Competitive Pricing

Simple live-call fees pricing as low as 100 minute plan a month

Serving Exclusively the Medical Community

What We Offer

The Doctors Answer model is simple: specialized after hours professional answering services for the medical community at extremely low rates.

In order to provide superior medical answering services, we focus exclusively on the medical community. The Doctors Answer understands the delicate and complex relationship between patient and provider, and the importance of our role in connecting the two whether it’s an emergency, a question, or an appointment change.

years of experience handling only healthcare calls
Million physician calls handled annually
Medical Professionals who trust us with their patients' needs

Specialists serving Specialists

Traditional answering service providers answer calls for many types of businesses. Their agents may answer a call for a pizza delivery, a tow truck, a plumber, and then a physician.

At The Doctors Answer we do not believe in this generalized model. We believe the medical community is too specialized and too complex to group them with other businesses. That's why we exclusively specialize in medical care, providing our clients with expert answering service staff who handle everything medical, all the time.

Doctor welcomes a senior patient at reception desk, while a colleague is calling on the phone.
Cute female office worker wearing headset while using computer at work

Sole Practitioner, 40 Member Practice, 200 Bed Hospital

We understand that every organization is different, and one size does not fit all. Whether you’re a solo practitioner who is just starting a new practice or a Hospital organization who needs cost efficient scalable solutions, we have the right pricing package for you. No matter what your size, you receive the same access to our high quality call representatives.

Read How We Help
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“The employees at your service are saints.  We have very needy patients, and they always remain professional and courteous while always treating our patients with respect.”

Katherine B., Administrator, NYC Pain Management

“It’s the little things that make us happy, and The Doctors Answer does the little things right.  Thanks!”

Dr. Seth G.

“When our office had to close for a week because of flooding, The Doctors Answer did a superb job at filling in.  The free voicemail allowed us to keep our patients informed while still giving them the option to reach us for emergencies.  What would we have done without you??!!”

George S., Practice Administrator, Heartland Cardiology

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Phone: 800-571-8280


About The Doctors Answer

A Specialized Answering Service for Medical Professionals

The Doctors Answer provides specialized professional answering services specifically for the medical community at extremely low rates.

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