A Specialized Answering Service for Physicians
Specialists Trained in Medical Terminology, HIPAA Compliance and Etiquette
Handling Only Medical Calls - Nearly Four Million A Year
Simplified Live/Emergency Call Pricing
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“We have been with The Doctors Answer for just over 12 years now. We use them quite often to help us answer calls when we are understaffed. The operators always do a great job sending the urgent calls to the on call and emailing the routine messages to the right department within our office. Thanks for all your help!!”
Jon S., Office Manager, San Francisco ENT
“It’s the little things that make us happy, and they do the little things right. Thanks!”
Dr. Seth G.
“We’ve tried other answering services in the past with little excitement. Haley and her team of employees have made our transition to The Doctors Answer an easy process that has made all of our lives easier. Keep up the great work!”
Lora K., Office Manager, Arlington Pediatrics
For over 25 years, The Doctors Answer has catered exclusively to the medical community providing answering services to physicians. We get it. We know that running a successful medical practice is a uniquely challenging task. Every day you juggle a constant stream of incoming calls while providing quality care to patients in office. Physicians are expected to prioritize urgent concerns without compromising scheduled patient appointments and procedures. Overhead costs must be minimized to invest in equipment and facilities that help to improve patients’ health and wellbeing, and health care isn’t limited to 9 to 5. You are expected to serve 24/7.
We’re always open for you! We provide call answering 24/7, 365 days a year. Whether it’s call overflow during business hours or emergency calls over a holiday weekend, we put our state-of-the-art technology to work for you so every call is answered according to your protocols.
Consider just some of the advantages of using The Doctors Answer:
- Reduce overhead costs.
- Increase worker productivity.
- Improve patient contact and care.
- Select a flexible plan to seamlessly match your busy schedule.
- Never miss a call when your staff is busy with our call overflow service.
- Binlingual services available.
Maintain a healthy balance between professional and personal life. Spare staff and physicians the constant interruption of handling routine calls at inconvenient times. Yet never worry that patients or practice will be left out of touch.
Let our highly trained staff answer your practice’s calls per your exact instructions. According to the protocols you establish, you can relax as routine calls are forwarded to your office staff while emergency calls are channeled to the appropriate on-call physician.
Don’t take our word for it — try it yourself at no risk to you, and then decide! After 25 years of service to the medical community, The Doctors Answer is so confident you’ll see the value in the scalable services we provide that you can sign up for a Free Trial. With no strings, hidden costs or obligations attached, you can try our service without disrupting your current processes. And at the end of the trial period, if you’re not fully satisfied, we’ll even help you move back to your original process at no cost.