A Specialized Answering Service for Members of the Medical Community

Best in class service for your patients from highly trained professionals
Experience Handling Nearly Four Million Health Care Calls A Year
Full service and low price regardless of the size of your office

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Testimonials

“In our 16 years since our practice opened, you are the best 24/7 answering service we have ever had. Last year when our office was a 'mess' your staff did an amazing job covering for us! Thank You!”

Juliana T., Nurse Practitioner, Stages OBGYN

“Switching answering services was a scary time for us. Haley and her amazing team made the transition so easy and flawless. Thanks for being so thorough, it really paid off!!”

Alice B., Practice Administrator, Advanced Laser Center

“The employees at your service are saints. We have very needy patients, and they always remain professional and courteous while always treating our patients with respect.”

Katherine B., Administrator, NYC Pain Management

Health Care is Our Focus

Because The Doctors Answer is entirely focused on patient care management, we understand the challenges doctors, dentists, hospitals, therapists, pharmacists and other medical professionals face every day. Our knowledge base is built upon successfully handling nearly four million physician calls every year. Best of all, whether you’re a sole practitioner, a mid-size member practice or a hospital with hundreds of beds, you receive the same high-quality attention and full access to our call representatives specialized in providing answering services for the medical community. We can also offer bilingual service.

Patient Looking At Female Physiotherapist While Walking Between

Doctor looking at x-ray photo in hospital.healthcare and medicine

Health Care Doesn’t Clock Out at 5 p.m.

We’re always open for you! We provide call answering 24/7, 365 days a year. Whether it’s call overflow during business hours or emergency calls over a holiday weekend, we put our state-of-the-art technology to work for you so every call is answered according to your protocols.

Consider just some of the advantages of using The Doctors Answer:

Reduce overhead costs.
Increase worker productivity.
Improve patient contact and care.
Select a flexible plan to seamlessly match your busy schedule.
Never miss a call when your staff is busy with our call overflow service.

Preserve Work-Life Balance

Maintain a healthy balance between your professional and personal life. Spare yourself the constant interruption of handling routine calls at inconvenient times. Yet never worry that your patients or practice will be left out of touch.

Let our highly trained staff answer your practice’s calls per your exact instructions. According to the protocols you establish, you can relax as routine calls are forwarded to your office staff while emergency calls are channeled to the appropriate on-call physician.

Headset and Business Telephone on a Desk

No Risk Trial

Don’t take our word for it — try it yourself at no risk to you, and then decide! After 25 years of service to the medical community, The Doctors Answer is so confident you’ll see the value in the scalable services we provide that you can sign up for a Free Trial. With no strings, hidden costs or obligations attached, you can try our service without disrupting your current processes. And at the end of the trial period, if you’re not fully satisfied, we’ll even help you move back to your original process at no cost.